Warranty Information – Outright Purchases
All items purchased from BTG, are guaranteed to be free of defects for a period of twelve (12) months from date of purchase..
If a defect should occur during the warranty period, it must be returned to BTG for repair or exchange. The customer is responsible for all return shipping charges, insurance, and sufficient packing, to prevent any damage to the item. Upon evaluation, if the item is found to be defective, it will be repaired or replaced at no charge. No further liability is accepted. This warranty is void if the item has been tampered with, abused, dropped or used in any negligent manner or if the warranty seal has been broken.
For RENTAL Systems, we include absolutely everything, including dropped, abused and water damaged Pagers and even LOST or missing pagers. Privacy Statement
Here at BTG we respect your privacy. Any and all the information collected on this site will be held with the utmost care with confidentiality & will not be sold, reused, rented, disclosed, or loaned.
Security Statement
BTG strongly believes in protecting our customer’s sensitive information, such as credit card numbers, by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us.
Cancelled Orders
A re-stocking fee of 20% of the purchase price applies to cancelled orders, after confirmation of order is received.
Contact Us
If you have any questions, please feel free to call or e-mail us at sales@btgau.com.au